AMC Plan Selector.
Four quiz questions about your operation — sector, hours, criticality, response expectation. We recommend the AMC tier that matches with response targets, PM frequency and coverage hours.
- Tiers
- 4
- Fastest response
- 4 hrs
- Coverage
- 24×7
- Questions
- 4
— AMC tier · 4 quiz questions
The right level of support, in writing.
Four questions about your operation — sector, operating hours, criticality, response expectation. We recommend the AMC tier that matches.
Q1 · Sector
Q2 · Operating hours
Q3 · System criticality
Q4 · Response expectation
Answer the four questions on the left to see the AMC tier we'd recommend.
· Example use
A 200-bed hospital running 24×7 cannot wait for a Monday morning callback if the access-control server fails on a Saturday night. The selector reads the criticality, the response window and the sector and points at Mission-Critical — four-hour on-site response, quarterly preventive maintenance, named engineer. A lifestyle home in Guwahati lands on Bronze. Both are correct.
· Frequently asked
AMC tiers —
what people ask first.
What does each AMC tier actually include?
Bronze covers two preventive visits a year and remote support during business hours. Silver adds quarterly visits and faster response. Gold runs monthly preventive maintenance with same-day on-site response. Mission-Critical is named-engineer, four-hour on-site, 24×7 — used for hospitals, data centres and production facilities.
Can we switch tiers later?
Yes. Most clients start at Silver during the warranty year and move up or down once they see how the building actually behaves. Tier changes take effect from the next quarter; we do not pro-rate mid-quarter.
Do you offer AMC for systems you didn't install?
Yes, after a paid health-check audit. We need to see what is on site, what condition it is in and which firmware levels are running before we can underwrite an SLA.
What sectors do you cover?
Hospitality, healthcare, education, retail, residential, government and commercial offices across North-East India, the rest of India and select GCC countries. Coverage hours and response times depend on the city — we are explicit about this in the contract.
Is the recommendation binding?
No. The selector gets you to the right conversation in two minutes. The actual AMC contract is scoped against an asset register, not a quiz.
· Begin
Need a maintenance plan
written for your building?
Send the asset list, the criticality level and the operating hours. We will draft a tier and an SLA within two working days.